Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over [AED 500], you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping policy

Shipping Destinations
LRS DIAMONDS ships to the following destinations:

• Domestic: All regions within the United Arab Emirates.
• International: Selected countries worldwide. For a detailed list of countries we ship to, please contact our customer service
  

Shipping Methods and Delivery Times:
We offer various shipping methods to meet your needs. Delivery times may vary depending on the shipping method selected and the destination.

Domestic Shipping (UAE):

• Standard Shipping: 3-7 business days.
• Express Shipping: 1-2 business days, If Applicable.

International Shipping:

• Standard International Shipping: 7-14 business days.
• Express International Shipping: 3-7 business days, If Applicable.

Please note that delivery times are estimated and may vary due to external factors such as customs clearance and local postal service efficiency.

Shipping Costs:
Shipping costs are calculated based on the destination, weight, and dimensions of the package. The total shipping cost will be displayed at checkout before you complete your order.

Domestic Shipping (UAE):

• Dubai: Free shipping on all orders.
  
• Other Emirates: Flat rate of AED 175.
  

GCC Shipping (Regional):

• Saudi Arabia: AED 250
  
• Qatar: AED 225
  
• Kuwait: AED 240
  
• Bahrain: AED 200
  
• Oman: AED 225
  

International Shipping (Outside GCC):

• Europe (EU): AED 450
  
• United Kingdom: AED 475
  
• United States & Canada: AED 550
  
• East Asia & India: AED 425
  
• Australia & New Zealand: AED 575
  
• Rest of World: AED 600

Order Processing Time:

All orders are processed within 4-8 business days (excluding weekends and holidays) after receiving your order confirmation email. For large orders, the processing time may be longer, and this will be discussed directly with the customer. You will receive another notification when your order has shipped.

Delivery Issues:

If you experience any issues with your delivery, please contact our customer service team.

Lost or Damaged Packages

LRS DIAMONDS is liable for any products lost or damaged during shipping. If you received your order damaged, please contact us directly to file a claim. Save all packaging materials and damaged goods before filing a claim.

Shipping Policy Updates

LRS DIAMONDS reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page. By using our website and placing an order, you agree to be bound by the terms and conditions of this shipping policy.

For any further questions or concerns regarding our shipping policy, please contact us